search
About this package

This course package explores the various roles HR professionals play in managing workplace conflict, ways to communicate an organization's conflict-resolution procedures, and how to measure the effectiveness of those procedures. We'll outline the importance of emotional intelligence and give you the tools at hand to successfully handle difficult dialogues and situations.

*All courses in this package are pre-approved by SHRM. LearnFormula is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®!

100% Online
100% Verifiable
Anytime

schedule
10 hours
emoji_events
Certificate of completion
bar_chart
Intermediate level
error_outline
No prerequisites
check_circle
No preparation required
lock
1 year access

US$215 / year
US$475 / year
-55%

verified 100% moneyback guarantee
If you cancel within 10 days and you’re not completely satisfied, we’ll give you all your money back. No questions asked.
Training 2 or more people?

Get your team access to 1,695 top PD HR US courses anytime, anywhere.

Browse package content
7 courses
schedule 10
hours