SHRM PACKAGE: Conflict Resolution (2022)
Earn 10 PDCs for SHRM-CP® or SHRM-SCP®.
This course package explores the various roles HR professionals play in managing workplace conflict, ways to communicate an organization's conflict-resolution procedures, and how to measure the effectiveness of those procedures. We'll outline the importance of emotional intelligence and give you the tools at hand to successfully handle difficult dialogues and situations.
*All courses in this package are pre-approved by SHRM. LearnFormula is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®!