Understanding why people behave the way they do is key to building stronger teams and influencing effectively. This course introduces the DISC model—Dominance, Influence, Steadiness, and Compliance—and shows how each behavioural style shapes workplace dynamics. You’ll learn to identify your own DISC profile and adapt your communication to match the styles of colleagues, clients, and stakeholders.

Designed for professionals who lead, sell, or collaborate, this course equips you with practical techniques to enhance rapport, build trust, and improve team performance. From motivating team members to influencing decisions, you'll gain the behavioural insights needed to connect and succeed in any role.