About this course

With the world becoming more mobile and diverse, diversity has taken on new importance in the workplace. Your participants will be able to use strategies for removing barriers and stereotypes and to encourage diversity in the workplace and even in their community.

The Workplace Diversity course will help participants understand what diversity is all about, and how they can help create a more diverse world at work and at home. They will be instructed to use skills such as active listening to receive messages from a diverse population, employ effective questioning techniques, and communicate with strength.

Diversity relates to gender, age, linguistic and cultural background, disability, religious beliefs and pregnancy, and family responsibilities. Diversity also refers to the many other ways we are different in other respects such as educational background, socio-economic background, personality profile, geographic location, marital status, etc.

Course Outline:

Module One: Getting Started
Module Two: Understanding Diversity
Module Three: Understanding Stereotypes
Module Four: Breaking Down the Barriers
Module Five: Verbal Communication Skills
Module Six: Non-Verbal Communication Skills
Module Seven: Being Proactive
Module Eight: Coping with Discrimination
Module Nine: Dealing with Diversity Complaints as a Person
Module Ten: Dealing with Diversity Complaints as a Manager
Module Eleven: Dealing with Diversity Complaints as a Organization
Module Twelve: Wrapping Up

In this course, I will share best practices for workforce diversity and workplace inclusion. I will discuss ways to champion change and activate initiatives in your organization.

*For LSO members: This program contains 1 hour of EDI Professionalism Content.

What you will learn?
Explain the definition, terms, and history of diversity
Describe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives
List strategies for removing barriers to encouraging diversity for yourself, in the workplace, and in the social community
Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination
Understand and respond to personal complaints, and develop a support system to manage the resolution process
Identify the process an organization must follow to receive and respond to a complaint, and then creating mechanisms to prevent or reduce repeat situations.
1 hour on-demand video
Certificate of completion
Beginner level
No prerequisites
No preparation required
1 year access


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Browse course content
12 Video
1 hours
Section 1.
Intentional Diversity Module 1.mp4
1m 53s
Intentional Diversity Module 2.mp4
4m 6s
Intentional Diversity Module 3.mp4
3m 39s
Intentional Diversity Module 4.mp4
6m 28s
Intentional Diversity Module 5.mp4
9m 41s
Intentional Diversity Module 6.mp4
4m 58s
Intentional Diversity Module 7.mp4
3m 57s
Intentional Diversity Module 8.mp4
11m 18s
Intentional Diversity Module 9.mp4
3m 54s
Intentional Diversity Module 10.mp4
3m 21s
Intentional Diversity Module 11.mp4
8m 7s
Intentional Diversity Module 12.mp4
Learn from the best

Dr. Kevin S. Hairston is a pastor, author, motivational speaker, adjunct professor, and leadership mentor with over 30 years of non-profit and corporate experience. A native of Columbus, Ohio, Dr. Hairston graduated from Independence High School before going on to receive a degree in Political Science from Ohio State University. He later earned his Master’s Degree in Theological Studies from Trinity Lutheran Seminary, followed by his Doctorate of Ministry from United Theological Seminary in Dayton, Ohio. Dr. Hairston has served in various roles in leadership training and mentoring. He had the honor of serving as the Dean for the Ohio Leadership Academy, taking an active role in developing ministers as well as church laypeople. As a certified John Maxwell leadership trainer, he has conducted leadership development workshops across the country. His workshops and seminars have included training on diversity, women and people of color in leadership, biblical stewardship, and marriage. Over the last several years he has authored several books "Marriage Bootcamp", "Breaking Through the Glass Ceiling", Why Do Men Hide Behind Trees", Intentional Diversity", "The Power of Forgiveness", "Cradle Games", and "Think Like a Woman, Act Like a Woman, & Lead Like a Woman". Among his many community roles, Dr. Hairston serves as executive director of several community development corporations,Vice-President of a real estate investment group, and statewide director for a national non-profit organization. He currently serves as the lead pastor and founder of Living Word Bible Fellowship in Columbus, Ohio.Dr. Hairson continues to reside in Columbus with his lovely wife, Mia, and their beautiful daughter Kennedy. They love traveling to warm places near the water, and he’s a diehard fan of OSU football.