Join Chris Mines while he interviews Erin Byron as they discuss the importance of having an inclusive and accessible workplace, and how to ensure we are increasing our accessibility standards for our workplaces. Erin is a cross-cultural & inclusion specialist and employment officer with Algonquin College.

Chris and Erin will go over signs to look for in an accessible workplace and how to tell where accessibility can be improved. They will discuss how important it is to communicate accessibility needs with your teams and to foster an environment of understanding and inclusion, touching upon how accessibility needs have shifted since the beginning of the Pandemic.

schedule Duration
1.5 hours
emoji_events Certificate
bar_chart Level
error_outline Prerequisites
check_circle Preparation
lock Access
One year

attach_money Price

emoji_events 100% moneyback guarantee
If you cancel within 10 days and you’re not completely satisfied, we’ll give you all your money back. No questions asked.


We make it easy for you to stay compliant with your organization's requirements by providing completion certificates that you can download anytime.
You're busy - we get that. That's why we've recruited the top experts in your field to provide courses that you can take on your own schedule.
Learn at your leisure. You can start, pause, and restart the courses whenever you like. They are mobile optimized for extra convenience.
Learn the Easy Way
Access the course for a full year
Start and finish on your own schedule
Download completion certificates
Share your certificate on LinkedIn
schedule 1.5
1 Guide
1 Video
schedule 1.5
Section 1.
videocam Video
77 m
How to make businesses physically and digitally accessible
Learn from the best

I have over a decade of multimedia experience as an interviewer, desktop publisher, livestream producer, PA announcer, webcast director, professor, emcee and more. I am a radio broadcasting graduate with additional coursework in political science and journalism. I had the opportunity to gain critical industry knowledge by shadowing veteran broadcasters and working with first ra...

Read More
Course Authors
Erin Byron (she/her)
Cross-Cultural Inclusion and Accessibility Strategist

Advocating for healthy and inclusive workplace culture has been the common thread in Erin’s career, starting from her first retail job at 15. Erin believes that everyone deserves to work in a place accessible to their needs, free from barriers, and where everyone belongs. Erin supports businesses and leaders who want to create sustainable change to improve accessibility practices within their workplace. Through a lens of health promotion, she uses a quality improvement approach to build a strategic framework that equitably fits the needs of all employees, while supporting business objectives. Erin is a multi-talented leader, with over 10+ years of progressive, professional experience in nonprofit, private and public sectors. Erin is certified in LEAN Quality Improvement and Occupational Health & Safety, with a leadership background in both social services and sales. She has extensive knowledge and training in conflict resolution, people development and human resources. In 2021, Erin was late diagnosed with ADHD. Learning as an adult that she has been living with a disability her entire life, has made her recognize the critical importance for universal accessibility standards within the workplace. Many disabilities are not visible to others; furthermore, the person with a disability may be completely unaware of their disability (including you, the reader). Striving for universal accessibility within the workplace helps to remove barriers for everyone, including those who are unaware of the barriers they experience. In addition to her work in the accessibility space, Erin is the Project Lead for a mentorship program with a public college, supporting women entering the STEM field post-graduation.

Student Reviews
4.5 (4)
5 stars
4 stars
3 stars
2 stars
1 star
4.5 (4)
5 stars
4 stars
3 stars
2 stars
1 star
Start learning now
EDI: Make Businesses Physically & Digitally Accessible
A conversation between Chris Mines and Erin Byron.
Format: Online
Level: Beginner
Certificate: Available
Duration: 1.5 hours
You’ll be charged this price and get immediate access to all learning materials. Taxes are calculated at checkout.
Frequently Asked Questions
Can't find the answer you are looking for? Contact our support team

Each profession and regulatory body has its own requirement. These requirements are in a state of flux. As a result of the changing nature of professional development requirements it’s best to visit your association’s website.

Each course is created by instructor(s). The main part of each course is a set of videos that you can watch on-demand. Courses can also include quizzes, articles and supporting resources like PDF, Excel and other documents.

After completion of each course or package you will be able to download a certificate with the course title and number of hours. Certificates, as well as your study records, are stored for life and you can access them anytime.

The course starts as soon as you sign up - you will have full access to all course content and materials immediately and have up to 365 days to complete it.

Our Packages and Custom Package are subscription-based. That means after the end of the subscription period (usually a year) you will be automatically enrolled in a new Package with a new set of courses and charged the same amount. You can cancel the subscription anytime before the renewal date or within 10 days after the renewal and get a refund. No questions asked.

A Custom Package is a subscription-based service that allows you to select any courses from our platform within a specified number of total hours. Any courses that are available on the platform can be added to your Package. The Custom Package provides you with the freedom and flexibility of choosing courses for a discounted price compared to buying individual courses separately.

Unfortunately, we cannot share personal instructor information. If you have questions about a course please contact our support team.

Information is accurate as of the date the video was posted. We make every effort to ensure that videos are up to date.

In order to reset your password please use the following link: Enter the email address you used to sign up for our platform and a reset password email will be sent to this email address.

We strive to provide a broad range of content to professionals and are continually sourcing and publishing new content as it becomes available.

You will receive a “Certificate of Completion” upon viewing a course. We store your certificate on our database, so you don’t have to worry about losing it.

For your convenience, you can easily watch our videos on your phone and tablet as well as on your desktop or laptop computer. Anywhere you have an Internet connection can be a place to complete your professional development.

To register for a course, visit the course landing page, click ‘Add to Cart’. In your cart, enter your Payment Details, and click “Pay”. You can then view and access your purchased courses in the “My courses” tab in the top right header.

To be awarded the completion certificate, you must complete the course in its entirety, by viewing all videos, completing all interactive tasks and supplementary reading, and finishing all quizzes. Certain governing or accreditation bodies have further requirements. For example, to earn a IRS-registered certificate, you must complete all of the above, and additionally receive a minimum grade of 70% on the Final Exam. You should always check with your governing body to see specific requirements for your accreditation.

If you cancel within 10 days, and you’re not completely satisfied, we’ll give you all your money back. No questions asked. For more information regarding refund, complaint, and/or program cancellation policies please contact our offices at 888-987-0858. You may also reach out for support to Elma Zejnilovic at

Once you have completed all the sections of the course, the course progress will show as 100% complete, and will now appear under the Completed tab in your My Courses page. Under the course thumbnail, click "Get a certificate" to view your certificate and download it, if you wish. The certificate is also stored in our database so you don't have to worry about losing it. Certificates become available immediately after you complete the course, and are stored in our systems indefinitely.

Every course is arranged uniquely by the instructor, but they're all easy to navigate through. Once you click on your purchased course, you'll see the curriculum, made up of videos, quizzes, and/or supplementary materials. To begin the course, simply click on the first video. From there, you can click on ""Next Activity"" to move through the course, or navigate through the course using the left-hand menu. Please note that you must view all videos in their entirely, and complete all quizzes, final exams, and supplementary materials, as applicable, for the course to register as complete, and to receive your certificate.

To purchase a Team License, first, locate a package you wish to purchase for your team. This may be either a Regular Package, or a Custom Package, to allow each member of your team to curate their own package. Once you have selected a package to purchase, please enter your information and click "Sign Up". In your Shopping Cart, click "Team License (2+)" and select the number of team members you would like to purchase the package for. Enter any coupon codes, and proceed through Checkout as usual. Once you have purchased the Team License, invite all your team members! You can check up on your team's progress by clicking "Team Courses" in the top right corner of your screen.
Have Questions?
help_outline Requirements
We have compiled the requirements for various professional associations to help you identify the right courses for you.
chat Support Center
Still seeking your answer?
Let us help you directly.